Shipping Policy
At Bumbyy, we strive to get your orders to you as quickly and transparently as possible. Please review our shipping terms below to understand how your order is processed and delivered.
Shipping Locations
- United Kingdom: We ship to all addresses within the UK.
- European Union (EU): We ship to select EU countries. Please note there is a minimum order value of £50 for all EU deliveries
Processing Time
Orders are processed within 1–2 business days after payment is received. Orders placed on weekends or public holidays will be processed the next working day.
Shipping Time
- UK Standard Delivery (Royal Mail / Courier): 2–4 business days
- UK Express Delivery: 1–2 business days
- EU Standard Delivery: 5–8 business days (depending on destination country)
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen service:
- UK Standard Shipping: £3.99
- UK Free Shipping: FREE on all orders over £10.00.
- UK Express Shipping: £6.99
- EU Shipping: £10.00 Flat Rate (Available only for orders of £50.00 and above).
Free shipping is automatically applied at checkout for qualifying UK orders.
Delivery Partners
We use trusted couriers including Royal Mail, Evri, DPD, and international postal services to ensure reliable delivery.
Delays
While we strive to meet estimated delivery times, there may be occasional delays during holidays, promotions, or external courier issues.
Lost or Damaged Items
If your order arrives damaged or is missing after the estimated delivery time, please email us at info@bumbyy.com and we’ll resolve it promptly.
Contact Information
For any questions regarding your delivery, please reach out to our team:
- Email: info@bumbyy.com
- Business Name: Bumbyy
- Physical Address: Babycare Factory Ltd. 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB
- Phone: +44 7587 579751
